Avenview DVI-SPLITPRO-4X Especificaciones descargar pdf (Pagina 34)

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Page 31

14. GENERAL TROUBLESHOOTING

PROBLEM POSSIBLE SOLUTION

NO POWER

• Ensure that DVI-SPLITPRO-4K is plugged in

• If you are recovering from power outage, accidentally unplug the adapter or

other power surge conditions, leave the device off for an at least a minute and

then power it on again.

NO OR DISTORTED

IMAGE

• Make sure all cables are in good working condition and properly connected to

the DVI-SPLITPRO-4K and displays.

• Configure the output video resolution so that it doesn’t exceed the native

resolution of the display. (in this case, the message of “out of range” is usually

showed on your screen)

POOR QUALITY

• We suggest that don’t use T-connectors to split your video source into to

images displayed on two different screens. That will lower output video quality.

Use a distribution amplifier instead of T-connectors.

• Make sure the video source is not compressed and maintains the highest native

resolution.

WRONG COLOR

• Press “Color Balance” key for auto configuration.

Auto color configuration only works at VGA and Component inputs.

NO VIDEO AFTER

FACTORY HARDWARE

AND SOFTWARE RESET

• Always perform a hard power reset from the back of the unit using the power

switch on back right.

• In the configuration software after the factory reset navigate to:

 Advance setting button

 Ensure the correct COM Port is enabled

 Wait until Green check mark and Device Ready! is complete

 Proceed to “Device Setting/Testing” “Execute Selector”

 Select “Modular Configure” then Press Execute Button

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Avenview DVI-SPLITPRO-4X Especificaciones Pagina 34